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Frequently asked questions

We know you might have a few questions, and we’re here to help! Whether you’re curious about our brownie flavors, storage tips, or how to place an order, our FAQ section has all the answers you need. At Brownie Bits, we’re committed to making your experience as delightful as our brownies. If you don’t find what you’re looking for, feel free to reach out—we’d love to hear from you!

1. What makes Brownie Bits unique?
Brownie Bits stands out because we focus on creating rich, indulgent brownies using the finest ingredients. Each bite is crafted with love and care to ensure a premium experience.
2. Do you offer gluten-free or vegan brownies?
Yes! We offer a selection of gluten-free and vegan brownie options to cater to different dietary preferences.
3. How should I store my brownies to keep them fresh?
Store your brownies in an airtight container at room temperature for up to 5 days or in the refrigerator for up to 2 weeks. For longer storage, you can freeze them for up to 3 months.
4. Do you offer custom orders for events or parties?
Absolutely! We specialize in custom brownie orders for events, parties, and corporate gatherings. Let us know your preferences, and we’ll make it special.
5. Can I order online?
Yes, you can! Visit our website to browse our brownie selection and place your order for delivery or pickup.
6. Where are your brownies made?
All our brownies are freshly made in-house at our shop using premium, high-quality ingredients.
7. Do you ship nationwide?
Yes, we offer nationwide shipping to ensure you can enjoy Brownie Bits no matter where you are!
8. Can I include a personalized message with my order?
Of course! We’re happy to include a handwritten note or message with your order—perfect for gifting
9. What flavors do you offer?
We offer a variety of flavors, including classic chocolate fudge, salted caramel, peanut butter swirl, and seasonal specialties. Check our menu for the full range!
10. Do you have a rewards program?
Yes, we value our loyal customers! Join our rewards program to earn points with every purchase and enjoy exclusive perks and discounts.
Can I collect from a local store?
We offer a reserve and collect service. This is available on the checkout page. Please be aware, if the product is not available in a local store, you are unable to reserve it.
Contact Us

If you would like to know more about our policies, you can consult our Terms and Conditions. You will also be able to follow your order (tracking number will be provided in an e-mail after ordering). You wish to return some items? Click here.

Address

Click the icon in the bottom right of the page to talk to our agents during business hours. At other times we will respond as soon as possible.

Phone

+41 71 227 76 90

Email

help@example.com

Open Hours

Monday to Friday 09:30 - 17:30
Saturday & Sunday 10:00 - 15:00

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